• Work
  • Generative AI Lending Copilot
  • Digital Banking Virtual Assistant Concept Testing
  • Machine Learning Transaction Anomaly Detection
  • Instant Payments
  • Dynamic Payment Guide
  • Treasury Onboarding Journey
  • Tecton Design System
  • Thoughts
  • The Intelligence of Systems
  • Strategic Foresight
  • Doing the Work
  • Storytelling & Synthesis
  • Cross-functional Design Process Education
  • Design Quality Checklist
  • Building Trust Through Research Ethics
About Me
Kelly Tsao
design portfolio
  • Work
  • Generative AI Lending Copilot
  • Digital Banking Virtual Assistant Concept Testing
  • Machine Learning Transaction Anomaly Detection
  • Instant Payments
  • Dynamic Payment Guide
  • Treasury Onboarding Journey
  • Tecton Design System
  • Thoughts
  • The Intelligence of Systems
  • Strategic Foresight
  • Doing the Work
  • Storytelling & Synthesis
  • Cross-functional Design Process Education
  • Design Quality Checklist
  • Building Trust Through Research Ethics
About Me

Thoughts on design

teaching — speaking — resources

2023
The Intelligence of Systems
2021
Strategic Foresight
futures thinking — trend research — scenario building — risk management
2021
Doing the Work
influence — organizational change — strategic design
2020
Storytelling & Synthesis
narrative frameworks — graphic recording — synthesis
2020
Cross-functional Design Process Education
communication — setting expectations — cross-functional collaboration
2020
Design Quality Checklist
detail-orientation — mentorship — design system
2018
Building Trust Through Research Ethics
user interviews — research ethics — research planning
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©KTsaoDesigns 2016-2024